There are many things to look for when choosing an internet service provider (ISP), starting with internet speed and customer support. In addition to these critical offerings, make sure that any ISP you are considering for your household or business provides the items listed below.
In addition to offering internet service in San Angelo, VGI Technology is the leading ISP for rural communities throughout West Texas. Get internet in Sterling City, Grape Creek, Marble Falls, and elsewhere, all without data caps. Get your quote today.
Does The ISP Serve Rural Communities?
Rural Communities Often Lack Fiber or Cable Infrastructure
Despite technological advancements in recent years, too many rural communities still experience internet connectivity challenges. If you live in a rural or remote area that lacks the necessary fiber optic, DSI or cable infrastructure needed for high speed internet, you face a bigger challenge than others who may be choosing an ISP. The right ISP for rural locations will offer fixed wireless internet that uses radio signals, as opposed to cables. This ensures faster, more consistent connection no matter where you live.
“These guys were the best internet experience I have ever had. I have better internet with VGI than I have had with any other providers…I will recommend them to anyone in my area.” – Sarah McClung, Home Internet Customer
Fixed Wireless is the Best Option For Rural Areas
Fixed wireless internet is an ideal solution for rural areas. Unlike traditional internet services that require extensive and costly infrastructure, fixed wireless relies on radio signals from nearby cell towers. This means you can get a reliable, high-speed internet connection without the need for miles of underground cables or fiber optics. With fixed wireless, you can enjoy seamless streaming, smooth online gaming, and efficient remote work, no matter how remote your location is. Plus, installation is often quicker and less invasive, making it a convenient choice for rural residents. So, if you’re in a rural area and tired of slow, unreliable internet, fixed wireless could be the game-changer you need for better connectivity.
Speed-Based Plans vs. Data Usage Plans
With large internet providers, the most common service plans are based on data usage. This often leads to residential customers paying more if they exceed their data caps — which, if they work from home or have large households, can easily happen. As for small businesses, they are likely to exceed their data caps as well, which means budgeting more for internet service. It’s unfortunate when business owners are forced to raise their overhead just so employees can do their jobs.
A much better option for consumers is an internet plan pricing structure based on connection speed. With a speed-based plan, there are no data restrictions forcing customers to impose limitations on internet usage. This is a major advantage for homes and businesses where usage is high, and VGI Technology offers that advantage.
Why Do Many Internet Companies Have Data Caps? Is It Just a Money Grab?
Many internet companies impose data caps to manage network congestion and ensure fair usage among all users. By limiting the amount of data each user can consume, ISPs aim to prevent any single user from hogging bandwidth, which could slow down the network for others. However, these caps often feel like a money grab, especially when users are charged extra for exceeding their limits. The additional fees can quickly add up, turning what seemed like an affordable plan into an expensive one. Moreover, data caps can restrict your internet usage, making it difficult to stream movies, play online games, or conduct business without worrying about running out of data. Instead, opting for internet plans based on speed with no data caps is better for both home and business use, providing reliable and consistent connectivity without the hidden costs.
With us, there are no overage charges — because there are no overages, period. Your data is unlimited, and always will be.
What Customer Support Does the Provider Have?
We’re living in a time when customer service is more important than ever. Salesforce data shows that 78% of consumers will continue to give their business to an organization as long as there is good customer support. Unfortunately, many of the large technology companies that provide internet service do not offer that support. Often, these national carriers outsource their customer service departments to offshore firms that suffer from communication challenges and insufficient product knowledge.
A better alternative is a smaller, more regional ISP with localized customer service. VGI Technology is a San Angelo based internet service provider with on-call techs around the clock. As our customer, you’ll have access to troubleshooting from our call center; if they are unable to resolve it, they immediately escalate your ticket to one of our helpful, in-house techs. Whether you need internet service in Marble Falls or in another small town in TX, get the support you deserve.
How Fast is the Internet?
If your internet speed is insufficient to accomplish daily tasks, that’s a sign it’s time for a new ISP. The most common internet speed indicator is megabits per second (Mbps), with 10 Mbps the minimum speed needed for basic internet use. However, the average home or business needs a minimum of 25 Mbps for common download actions including TV streaming, web conferencing and gaming. When choosing an ISP, you will need to ensure a provider can offer the speed required for your daily internet functions.
If you’re seeking an internet service provider that offers better-than-average speed, VGI Technology may be the answer. We offer internet speed starting at 25 Mbps, and going up to 400 Mbps in some areas. If you are rurally located, you may find that we offer a much faster speed than other ISPs servicing your area. Contact us to find out what kind of internet speed we can offer you.
Can Fixed Wireless Deliver Fast Internet Speed? How So?
Yes, fixed wireless can deliver fast internet speeds, thanks to advancements in modern technology. Unlike traditional satellite internet, fixed wireless uses advanced radio signals transmitted from nearby cell towers to your location, reducing latency and improving stability. One of the key innovations is the use of non-line-of-sight (NLOS) technology, which allows signals to travel through obstacles like trees and buildings, eliminating the need for a clear visual line to the tower. This technology, employed by providers like VGI, ensures a more consistent and reliable connection even in challenging terrains. Fixed wireless also leverages high-frequency spectrum bands and sophisticated antennas to achieve speeds comparable to cable and DSL. These features enable users to enjoy seamless streaming, online gaming, and efficient remote work, making fixed wireless a competitive and reliable option for high-speed internet.
Get a Quote From VGI Technology Today
Get internet service in Kingsland, TX and throughout other rural areas from VGI Technology. We would be happy to speak with you about how much speed you need, and we can even set you up with smart home automation, access control, home security, and more. Get in touch today.
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